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Directory Blog

Sima Kumar CV Clinic, Recruitment...

How To Write A Resume That Makes You Look Like A Rockstar To Recruiters

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Photo by Olu Eletu on Unsplash

As an agency with a primary focus on fashion retail, but also providing customer service roles in hospitality, health & fitness and events & hosting, it’s common for the Directory team to have screenings with a variety of individuals. This blog is going to focus on those who are coming in for service roles that don’t directly align with the vacancies the agency currently has to offer. It is absolutely okay and encouraged for individuals to explore other sectors and roles for their temporary or long-term career goals. However, the candidate has to do some work on their part to make the screening process beneficial for them. Here are some tips and red flags from the senior recruitment team at Directory.


Tailor your resume to match the jobs that prompted you to apply to the agency. Directory has a strong focus on the luxury and premium fashion retail sector. Luxury brands especially have rigorous and high standards from grooming, appearance, experience, interests and expertise. It’s a niche market with a very demanding customer base. It’s very common for candidates wanting to shift gears to this sector. If you are coming in from a security or restaurant background, tailor your skills on your resume to match the retail sector. Focus on the skills that matter. An easy way to do this is providing bullet points that focus on customer service, being decisive, your ability to remain calm under pressure, having great communication skills. Listing granular details of day to day duties is something that can be covered in a screening interview. However, listing these details and leaving out the key qualities a recruiter looks for, can mean you won’t pass the initial screening of the agency.

Accentuate relevant training sessions. A lot of candidates come in from the hospitality industry. After a while, working late hours in bars, nightclubs and pubs leave people wanting a better work/life balance. Applying for customer service focussed retail roles with no experience in retail isn’t a deal breaker. Highlight training sessions on software programmes used in your hospitality jobs to show the recruiter you are comfortable working with computers and systems. Quite often candidates from the security sector go through self-defence and first aid training. These are excellent skills to highlight in your resume. Anyone who has worked in retail knows anything can happen on a shop floor. Someone can faint from dehydration or fatigue, it’s been known for women to go into labour… knowing there is someone with skills to remain calm under pressure and knows what to do becomes a value-add to any retail hiring manager.

Ask for feedback from friends and colleagues. Job hunting is stressful. Lighten your load by asking friends and colleagues in more senior and established roles for feedback. This is also a great way to prep for your interview with the recruiter. Every recruiter understands that candidates coming in for entry-level positions will be nervous due to a lack of experience. The Directory team are known within the industry for taking more time to really get to know the candidate and guide them so they are set up for success to pass the approvals process from luxury department stores such as Selfridges and Harrod’s. Nerves are understandable. But a quick check in with a friend or even online (YouTube, hint, hint) can provide the tips you need so you’re putting your best foot forward.

 
 

This brings us to … here is a list of red flags for recruiters. Something every candidate who submits a resume should know and think twice about.

Recruiters are the diplomats of employment. Their job is twofold. To find the best talent for their clients. In essence, they have two clients - the candidate and the brand.  Whereas some recruitment agencies focus more on the number of candidates available at any given time, a boutique agency such as Directory focusses on the quality as well. The candidate screening and intake is thorough. This is because the client on the brand side, has placed their trust in the agency to minimise risk for them. It is up to the recruiter to save the brand time and money but shortlisting the best candidate for their brand and advertised role.

 

This is what makes recruiters experts in flagging inconsistencies and discrepancies.

So what are the top three to avoid?

  1. Your online presence does not match your resume. Yep, it’s true. The first thing any recruiter does is search you on social media. If you have listed that you love living an active lifestyle and your Instagram feed is filled with shot glasses and party pictures that is a red flag. Whereas everyone loves to have a good time, it is best to keep your social media feeds balanced and representative of a well-rounded image of who you are. Be sure to clean up and edit your social media when actively searching for a job.
     
  2. Your resume doesn’t match the job you’re applying for. Every single job description published by a recruiter has a list of required skills. An example would be a minimum number of years of experience for a senior appointment or managerial role. Or specific skills with software that is widely used within the retail sector. A recruiter is an editor. They will only present candidates who match the job description so the client receives the best and most relevant applicants. With applications for jobs going into the hundreds, it’s better to pay attention to the required skills to improve chances of being called into the agency for a meeting.
     
  3. Inconsistencies in your resume timeline. Life happens. We get it. But if there are inexplicable gaps in your resume that is a big red flag for a recruiter. A resume is a communication document. If you’re a recent graduate and took a gap year, make a note of that on your resume so the recruiter isn’t left with more questions than answers. If you’ve recently had a child, list time off as maternity leave so it paints a seamless picture of what you’ve been doing and why.

 

Take these easy tips and insights on board and you’re guaranteed to increase your chances of making a meaningful connection with your recruiter so they can start finding you your next role. 

Having a recruiter is like having an agent. They know what roles are coming up and what the ideal profile the client is looking for. Keeping an active and open relationship with honest communication is the key to success. If you are looking for a temporary role because you’re in between jobs or are wanting to explore new options within the luxury and premium retail sector email Directory today at info@directory-group.com. The team look forward to hearing from you!

 
Photo by Hipster Mum on Unsplash