Job Description
Retail Sales Assistant - Mandarin Speaker
London Boutiques
Salary up to £21,000
THE COMPANY
A fast-growing Italian women's premium fashion brand founded in 1980, this brand is popular with fashionistas who favour the high-octane glamour and statement pieces. Perfect for the fashion lover looking to make a splash with sparkles, lace and ruffles.
THE ROLE
We are currently recruiting for a full time Sales Assistant who is fluent in speaking Mandarin. The role is suited for an enthusiastic and experienced retail Sales Assistant with strong customer service focus for a brand appealing to young fashion lovers with a flair for glamorous style. The successful applicant will have the ability to quickly learn product knowledge, walk clients through the brand products selection and convey features and benefits to a customer, creating a personalised and tailored shopping experience.
THE KEY RESPONSIBILITIES
- To develop and maintain good product knowledge and provide excellent customer service;
- An understanding of current products, trends and collections, ensuring that customers are informed;
- Work as a team towards meeting targets and KPI's;
- To replenish stock and maintain high standards of merchandise and product presentation;
- Adheres to Security and Health and Safety regulations;
- Undertake any additional duties when requested from senior staff.
THE KEY SKILLS & REQUIREMENTS
- Fluent in Mandarin with an impeccable command for verbal and written English;
- Previous experience in a retail & customer service role;
- Passionate about selling with an enthusiastic nature;
- Good knowledge and passion for fashion brands and trends;
- Ability to work effectively in a busy and high pressured environment;
- Inspiring individual who exemplifies clear communication skills and takes pride in delivering exemplary customer service;
- A strong team player, willing to assist colleagues and managers.
Please note, due to the high volume of applicants, only those successful for interviews will be contacted.
