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Retail Sales Consultant - Luxury Lifestyle Brand

Job Title: Retail Sales Consultant - Luxury Lifestyle Brand
Contract Type: Permanent
Location: City of London, London
Industry:
Salary: £22000 - £26000 per annum + commission
Start Date: ASAP
Reference: DGFAS030_1517844093
Contact Name: Younus Desai
Contact Email: younus@directory-group.com
Job Published: February 05, 2018 15:21

Job Description

Retail Sales Consultant - Luxury Lifestyle Brand

THE CLIENT:

A well established British lifestyle brand with strong company ethos and values.

Known for its classic and tailored pieces, feminine styles that are wearable for the modern woman.


The brand offers products within Womens RTW, Men's RTW, Accessories, Childrenswear and Fragrance.

THE ROLE:

The role of Sales Consultant is to provide and maintain exceptional customer service levels at all times, focusing on the brands ethos and values. You will create loyalty to the boutique by building relationships with clients and representing the brand at all times.

THE RESPONSIBILITIES:

  • Provide outstanding customer service by developing a thorough knowledge of the products and brand philosophy.

  • Take pride in maintaining the shop floor and product presentation to high standards.

  • Handle and aim to resolve any customer complaints and issues which arise and know when to seek assistance of management.

  • Continually build and maintain client book through clienteling and customer service.

  • Be aware of stock levels, replenishing stock when required.

  • Adhere to all company policies and procedures for Health & Safety and Security.

THE REQUIREMENTS:

  • A minimum of 3 years' experience in a previous styling, retail sales or clienteling role within a fashion environment.

  • Excellent communication with ability to easily initiate conversations and build rapport with clients using interpersonal skills.

  • A strong team player and ability to work together to meet KPIs.

  • Work well in a fast paced environment.

  • Must have a high standard of presentation & grooming.

We regret to inform due to the high volume of applicants, only those successful for an interview will be contacted.